Privacy Policy for ThriveParentWay.com

1. Introduction

At Thrive Parent Way (“we,” “our,” or “us”), we are steadfastly committed to safeguarding your personal data and privacy in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal information when you visit thriveparentway.com (the “Site”) or interact with our services. We endeavor to handle your data with the utmost respect and transparency.

2. Scope of the Policy and Data Controller Role

This Privacy Policy applies to all personal information collected through our website, thriveparentway.com, and any related services, tools, or interactions. Thrive Parent Way operates as the data controller for the purposes of GDPR and determines the means and purposes of processing your personal data.

Where applicable, as defined under CCPA, we may also act as a “business” that collects “personal information” from “consumers.”

3. Categories of Data We Process

Depending on your engagement with the Site and services offered, we may process the following categories of personal data:

– Usage Data:
Includes information relating to your interactions with our website and services, such as IP address, browser type and version, device identifiers, geographic location, pages visited, session duration, and referral sources.

– Account Data:
Information you voluntarily provide when creating an account with us, such as your full name, mailing address, email address, and telephone number.

– Profile Data:
Includes preferences, interests, user behavior (e.g., product views, purchases, and browsing behavior on thriveparentway.com), and demographic details you may choose to share.

– Communication Data:
Includes details of inquiries or interactions you initiate, such as email correspondence, support requests, chat transcripts, and call logs.

– Technical Data:
Encompasses device-specific information such as operating system, hardware details, system configuration, screen resolution, and mobile device settings.

– Transaction Data:
Relates to the purchase of our products or services, including payment details (processed securely by third-party processors), billing and delivery address, order history, and tax information.

– Preference Data:
Includes your consent settings, marketing opt-ins, product interest segments, and user experience preferences.

4. Legal Bases for Processing Personal Data (GDPR)

We process personal data only when lawfully permitted under applicable regulations. Our legal grounds include:

– Contract Performance:
Where data is required to fulfill a contractual obligation, such as processing your orders or managing your account features.

– Legitimate Interests:
Where processing is necessary for the pursuit of our legitimate business interests, provided these are not overridden by your privacy rights. Examples include usage analytics, fraud prevention, and customer service.

– Consent:
Where you provide explicit consent, such as subscribing to newsletters or accepting non-essential cookies. You may withdraw consent at any time.

– Legal Obligations:
When necessary for compliance with a legal requirement, such as tax, accounting, or law enforcement obligations.

5. Your Rights Under GDPR and CCPA

We are committed to facilitating your rights under applicable data protection laws. These include:

– Right to Access:
You can request confirmation as to whether we are processing your personal data and obtain a copy of that data.

– Right to Rectification:
You may request correction of inaccurate or incomplete data we hold about you.

– Right to Erasure:
You may request deletion of personal data where there is no legal ground for its retention.

– Right to Restriction of Processing:
You may ask us to limit processing under certain circumstances.

– Right to Data Portability:
You may request your personal data be provided to you or another controller in a commonly used, machine-readable format.

– Right to Opt-Out (CCPA):
California residents can opt out of the sale of personal information. We do not sell personal data, but we honor Do Not Track signals and other CCPA requirements.

– Right to Non-Discrimination (CCPA):
You will not receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement robust technical and organizational security measures to protect personal data in our care. These include:

– Encryption of data in transit and at rest using industry-standard protocols,
– Access control mechanisms to restrict data access to authorized personnel,
– Regular backups and secure storage procedures,
– Mandatory privacy training for employees with access to personal data,
– Ongoing monitoring and vulnerability assessments.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your own jurisdiction, including countries that may not provide equivalent data protection. When your data is transferred internationally, we employ appropriate safeguards, such as European Commission Standard Contractual Clauses, contractual obligations, and other legal mechanisms to ensure data protection compliance.

8. Data Retention

We retain your personal data no longer than necessary for the fulfillment of the purpose for which it was collected, and as mandated by applicable laws. Retention periods vary depending on the data type:

– Usage and technical data: Up to 12 months, unless needed for security purposes.
– Account and profile data: As long as the account remains active or up to 6 years after last interaction.
– Transaction data: Retained for at least 7 years for financial and tax compliance.
– Communication data: Stored for 2 years for monitoring and service improvement.
– Preference and consent records: Retained while valid and relevant for compliance monitoring.

9. Cookie Policy

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and provide relevant content. We categorize cookies into the following:

– Essential Cookies:
Required for website functionality, including session maintenance and secure access.

– Functional Cookies:
Enhance user preferences and remember choices such as language or region.

– Analytics Cookies:
Help us understand user behavior and improve site performance (e.g., Google Analytics).

– Performance Cookies:
Measure the effectiveness of marketing campaigns and site interactions.

We only set non-essential cookies after obtaining your consent.

10. Cookie Management and Compliance

You may manage or disable cookies via your browser settings or through cookie consent tools available on thriveparentway.com. We honor GDPR-compliant consent mechanisms and California privacy requirements. Users from applicable jurisdictions may access cookie banners to configure preferences at any time, and we support “Do Not Sell My Personal Information” mechanisms for CCPA compliance.

11. Special Protections for Children Under 13

We do not knowingly collect or process personal information from individuals under the age of 13 without verified parental consent. If you are a parent or legal guardian and believe your child has provided personal data to us, please contact us immediately at [email protected], so we may take appropriate action in accordance with the Children’s Online Privacy Protection Act (COPPA) and similar regulations.

12. Updates to the Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and in alignment with changes to legal obligations or service updates. Material changes will be communicated to users via appropriate means, including a prominent message on our website and/or direct notifications where legally required. Continued use of thriveparentway.com following such updates implies acceptance of the revised terms.

13. Contact Us

For any inquiries, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

We value your trust and are committed to ensuring a privacy-conscious and secure experience at thriveparentway.com. Should you have any questions regarding your privacy rights or data security, please do not hesitate to reach out.

This Privacy Policy is intended to reflect our compliance with GDPR, CCPA, and other applicable privacy regulations globally.