Privacy Policy for Thrive Parent Way
1. Introduction
At Thrive Parent Way, accessible via thriveparentway.com, we recognize and respect the importance of protecting the privacy and personal data of our users. Upholding the principles of transparency, accountability, and data minimization, we are committed to safeguarding the confidentiality, integrity, and availability of your personal information. This Privacy Policy describes how we collect, process, store, and share your data in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), as amended.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access or interact with our website, thriveparentway.com. Thrive Parent Way acts as the data controller for personal data collected through the website and related services. For the purposes of GDPR, the data controller is Thrive Parent Way, and all inquiries regarding data protection should be directed to us via [email protected].
3. Categories of Data We Process
We may collect, use, store, and transfer various types of personal data grouped under the following categories:
a. Usage Data
Includes information about how you interact with our website, such as IP address, browser type and version, time zone setting, referring pages, cookies, location, time spent on pages, session timestamp, and website navigation paths.
b. Account Data
Includes any personal details provided during account creation or user login, including your full name, mailing address, email address, and telephone number.
c. Profile Data
Includes your interests, preferences, behavioral activities on our platform, purchase history, and feedback.
d. Communication Data
Includes records of communications with us, including inquiries, support tickets, chats, emails, and any other contact history.
e. Technical Data
Includes device type, operating system, device identifiers, hardware configurations, mobile network, and system diagnostics collected automatically through device interactions with our website.
f. Transaction Data
Includes billing addresses, payment method details (processed securely through third-party providers), purchase information, and delivery information.
g. Preference Data
Includes marketing preferences, consent records, and product/service interest data based on interactions with emails or online content.
4. Legal Bases for Processing Personal Data
We collect and process your personal data only when legally permitted under applicable data protection laws. The lawful bases on which we rely include:
– Contractual Necessity: To fulfill obligations arising from any contracts entered into with you, such as delivering purchased products or services.
– Legitimate Interests: To improve our website, analyze usage, maintain security, and communicate service updates, provided such interests are not overridden by your fundamental rights and freedoms.
– Consent: Where you have explicitly consented to receive communications, subscribe to newsletters, or accept cookies not strictly necessary.
– Legal Obligations: To comply with laws, regulations, or lawful governmental requests.
5. Your Data Protection Rights
Under GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: Obtain confirmation of whether your data is being processed and access to such data.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data where there is no legal basis to retain it.
– Right to Restrict Processing: Request suspension of processing where accuracy or legality is contested.
– Right to Data Portability: Obtain and reuse your personal data across different services in a structured, commonly used, and machine-readable format.
– Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
– Right to Object: Object to data processing where we rely on legitimate interests or direct marketing purposes.
California residents may also request:
– Disclosure of the categories and specific pieces of personal data collected
– The categories of sources from which data was collected
– The purposes for which personal data is used
– The categories of third parties with whom the personal data is shared
– The right to opt-out of the sale of personal data (Note: Thrive Parent Way does not sell personal data)
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement technical and organizational measures designed to protect personal data against accidental loss, unauthorized access, disclosure, or alteration. These measures include:
– Data encryption in transit and at rest
– Secure data storage and reduced data exposure practices
– Role-based access restrictions
– Staff training on data protection and confidentiality
– Regular backup procedures and security audits
7. International Data Transfers
We may transfer personal data to countries outside the European Economic Area (EEA) or the United States where data protection standards may differ. In such cases, transfers will be made in compliance with applicable law and subject to appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or other approved mechanisms ensuring an adequate level of protection.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting obligations. Retention timeframes include:
– Usage Data: up to 24 months for analytics
– Account and Profile Data: until account deletion or request for erasure
– Communication Data: up to 36 months post last interaction
– Transaction Data: 7 years for legal and financial documentation
– Preference Data: until consent is withdrawn or data is updated
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance user experience and provide tailored services. Cookies are categorized as follows:
– Essential Cookies: Required for core functionality (e.g., authentication, site navigation).
– Functional Cookies: Enable website personalization, saved preferences, and language settings.
– Analytics Cookies: Measure site performance and user behavior (e.g., Google Analytics).
– Performance Cookies: Optimize load times and server response for better user experience.
10. Cookie Management and Compliance
Upon first visit to thriveparentway.com, users are presented with a cookie consent banner allowing them to accept or manage cookie preferences. You may withdraw consent or update preferences at any time via cookie settings on our website or through your browser settings.
We honor “Do Not Track” browser signals per CCPA considerations and offer tools for opting out of non-essential cookies and marketing-related tracking.
11. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from individuals under 13. If we become aware that personal data of a child under 13 has been collected without verified parental consent, we will take steps to delete such information promptly. Guardians or parents who believe a minor’s data has been submitted may contact us at [email protected].
12. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time in response to evolving legal or operational requirements. Users will be notified of significant changes via the website or through email communication. Continued use of thriveparentway.com following such updates signifies acknowledgment of the revised policy.
13. Contact Information
If you have questions, concerns, or requests involving your personal data or this Privacy Policy, please reach out to us:
Email: [email protected]
Website: https://thriveparentway.com
We are committed to full compliance with data protection laws and encourage users to contact us regarding any privacy concerns, complaints, or rights-related inquiries.
